Whole Home Scenting Questions - Whole Home Scenting

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Whole Home Scenting Diffuser FAQs

If you have questions about our Whole Home Diffuser, you’ve come to the right place. Below we explain all the in and outs of our best-selling diffuser and answer frequently asked questions. Including questions about installation, functionality, price, and more.

What Is A Whole Home Diffuser?

A Whole Home Diffuser does exactly what it says. It scents your entire home. Gone are the days of refilling standalone diffusers or going room to room to maintain your wallflowers and plugins.

Our diffuser connects to your heating and air ventilation system (HVAC) to distribute scent into each and every room.

How Does It Connect To My HVAC System?

Our diffuser connects to your HVAC system via a small tube (3/4″) into your outflow ducting. We provide you with the hardware you need to safely and effectively self-install your diffuser. All you need are a few common household tools. View our digital user manual for more information and step-by-step instructions.

diffuser-installation

Once your diffuser is installed you will need your HVAC system’s fan to be set to the ON setting and not the AUTO setting. Your diffuser will need a constant flow of air to properly diffuse your scent into your home.

How Much Does The Whole Home Diffuser Cost?

Our diffuser is a one-time cost of $349.99. After that, all fragrance refills are priced per fragrance and range from $44.99-$49.99. 

Enjoy long-lasting fragrances that need to be refilled only every 4-6 weeks depending on your settings.

How Does It Work?

The Whole Home Scenting Diffuser works by using pressure to nebulize our fragrances into a dry-mist (turn them into tiny particles) which is then sent up into the tube and into your vents.

Using nebulizing technology is safer compared to other diffuser options as it doesn’t use heat, only pressure. Once your diffuser is installed, you can use our app to customize your diffuser settings.

Other Frequently Asked Questions

Have more questions? Find them below or contact our team today!

How does your app work?

Our app is available on the Apple App Store or Google Play and can be used to fully customize your scenting experience.

Use the app to set your schedule, scent intensity, and more. If you don’t have a smartphone, our diffuser can also be programmed manually with the intuitive buttons on the diffuser screen. 

Do I have to run my HVAC fan all the time?

Your fan only needs to be running when the diffuser is scheduled to run. This ensures that there will always be air to help the fragrance flow into your home and not settle in your ductwork.

Will the diffuser damage my HVAC system?

No, the whole home diffuser will do no harm to your HVAC system if it is installed properly. We’ve partnered with HVAC companies and technicians that helped us create a safe product for your home and HVAC system. As far as installation goes, a small hole will need to be drilled into your outflow ducting.

Does the diffuser work with both hot and cold air?

Yep! The diffuser works both with the warm air in the winter and your AC in the summer.

Do you have a warranty and return policy?

Yes, our diffuser comes with a 30-day return policy and a year manufacturer’s warranty. 

My HVAC system is in my attic. Can I still use your diffuser?

Due to the extreme temperatures, the diffuser and fragrances cannot be stored in the attic. However, some of our customers have installed the diffuser in the room below their attic and used a longer tube to reach their ductwork. If you have additional questions about this process, contact our team.

Can I have someone else install my diffuser?

We do not provide an installation service. However, if you reach out to your HVAC company they might be able to help you install your diffuser. 

Where should I install my diffuser?

Your diffuser should be mounted against the wall nearest to your outflow ductwork and within the tube’s reach of your outflow ducting. The tube we provide with your diffuser is about 3 feet long, but additional tubing can be purchased at any local hardware store. 

Does the diffuser connect to my wifi?

If you are using our app then yes, the diffuser will need to be connected to your home’s wifi network. 

For the diffuser to work properly your wifi will need to be a 2.4Ghz network and not a 5.0Ghz. If you are unsure what network you have, contact your wifi provider and ask.

I have an old HVAC system. Will the diffuser still work?

The Whole Home Diffuser will work in any HVAC system as long as two criteria are met:

  1. You have access to your outflow ducting
  2. You can run the fan continuously

Do I have to clean my diffuser?

Regular monthly cleanings are highly recommended to help your diffuser run its best. We suggest using a damp rag to clean the diffuser’s surface and remove any fragrance oil residue. To clean the inner tube, run a small amount of rubbing alcohol through your diffuser for 5 minutes on your regular diffuser settings. 

Is the diffuser safe for my pets?

Yes! We love our furry friends and want to make sure they stay happy and healthy in your home. Our diffuser emits dry nano-particle mist into your home that is not harmful to pets. If your pet has allergies, we recommend checking our ingredient page to make sure they won’t experience adverse effects from our scents. 

How do I purchase a Whole Home Scenting Diffuser?

Become a part of the Whole Home Scenting family and have the best smelling home on the block by purchasing our diffuser directly from our website.

We can’t wait to be a part of your home. Happy scenting!

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In 5 easy steps, we show you how to get your home ready for scenting, so you can be confident it smells the way you want.

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