Whole Home Scenting Diffuser

the diffuser arrived well-packaged, but without a printed manual or instructions. i reached out and confirmed that this is done intentionally, so they can update the manual as-needed. in lieu of printed materials, they offer a digital installation guide and instructional videos on their website. these resources were more than sufficient to set up the unit and get everything up and running. installation via our hvac system only took me about 20 minutes (start to finish). as other reviewers have mentioned, the arome homes iphone app is finicky and would frequently drop the wifi connection to my diffuser. this was a little annoying as i would need to manually reset my unit several times a day (and reprogram my settings each time). my setup seems to match the recommended environment (2.4ghz netgear router + iphone with the latest ios), so i'm not quite sure what was causing the problem. luckily, through some research, i was able to locate and install the manufacturer's native (unbranded) app from the app store. that app has been significantly more stable and has maintained a consistent wi-fi connection for the past couple weeks. the unit itself works as advertised, diffusing a subtle fragrance throughout our 3,100 sq ft home. it follows the programmed schedule exactly and so far has done a good job at delivering fragrance to our entire home. our family looks forward to moment the unit turns on each the morning and begins to scent our home for the day.

product is fantastic for the price. however, i would wait until they improve their software. i spent a lot of time trying to set this up with and android device to no avail. the support team did not know how to help. they literally only provided me with the instructions in the manual provided. luckily, i figured out that if you do set up on an apple device, you can then give permission to an android device after set up is complete. i notified the "support" team of the issue, hopefully they fix it for future users. i was also asked for a review, which i gave my honest opinion, and it never made it to the website. i guess they only accept 5 star reviews. i had rated it 2 star because of poor service but, now only give it one star as they replied to my review saying they did know how to help me but just decided not too i guess.

the product is just what i have been searching for. there are other similar products on the market but this is far more reasonably priced. however, it support is a joke. after trying all the recommended options for set up. i was unable to network the product with my phone. the it support was extremely unhelpful. they only provided me with suggestions that were already in the manual and were unwilling to listen to my suggestions that something was wrong with their app. i have an android phone and turns out that the developer has not maintained functionality of the app for android, only apple software. luckily, i was able to create a work-around to link my phone to the unit. hopefully, they take software maintenance more seriously going forward. love the unit, but i wouldn't recommend it due to difficulty in set up and lack of support.

fantastic product, we have been wondering how we could keep our entire home smelling good all the time and few finally found the solution.

i have to say that i absolutely love my arome whole home scenting system. the installation was super easy, and the on phone app makes it even easier to control. i love when i walk through the front door, the first thing i notice is the subtle fragrance that is diffused evenly throughout my whole house. it is very calming and welcoming. i would happily recommend the product to anyone.